Privacy Policy

This Privacy Policy outlines how The OM Home (“we,” “us,” “our”) collects, uses, and safeguards your personal information when you use our website and services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information when you interact with “our” Online Yoga and Meditation Studio:

• Contact information (such as name, email address, and phone number)
• Billing information (such as payment details)
• Usage data, including information about your interactions with our website and services
• Information you provide in connection with customer support inquiries or surveys

2. Device and Usage Information: When you engage with our Service, we automatically receive standard technical information, potentially constituting Personal Information. This includes browser and device details (such as unique device identifiers, mobile phone carrier, and IP addresses), browser types, and the timing of your interactions. We also receive data about your interactions with the Service, such as visited website pages and time spent on each page.

This information may be acquired using cookies or similar technologies, which are stored by your browser on your device’s hard drive or memory. Cookies enable us to customize your Service experience, maintain persistent sessions, passively collect demographic information, and monitor activities.

3. How We Use Your Information

We employ Personal Information in various ways to furnish our Service and manage our operations, encompassing:

1. Service-Related Usage: This involves using collected Personal Information to provide and support the Service, analyze your usage patterns, and enhance features. We may also track aggregate or individual user consumption of online audio, visual, and audiovisual content. By viewing videos through the Service, you agree to allow us to track your viewing history.

2. Communications: Your Personal Information is used to communicate with you for Service-related purposes, such as account verification, email or text message correspondence, account management, customer service, system maintenance, and other operational aspects.

3. Service Improvement: We utilize the collected Personal Information to understand and analyze usage trends and preferences, assess the effectiveness of our Service, and enhance and innovate our products, services, features, and functionality.

4. Marketing: In accordance with applicable law, we may use obtained Personal Information for marketing, providing promotional materials or sharing your information with third parties for marketing purposes. Where required, we will obtain your prior opt-in consent for electronic marketing communications or sharing information with third parties.

4. How We Disclose Your Information

Your Personal Information may be shared, transferred, or disclosed with your consent, which can be express or implied based on the circumstances, and under the following conditions:

1. Compliance with Legal Requirements: We may disclose your Personal Information when we deem it necessary to: (i) adhere to applicable laws and legal procedures; (ii) respond to requests from public and government authorities, both within and beyond your country of residence; (iii) uphold our Terms of Service; (iv) safeguard our rights, privacy, safety, or property, as well as those of our affiliates, you, or others; and (v) enable us to pursue available remedies or mitigate potential damages.

2. Corporate Transactions: We retain the right to convey your Personal Information to service providers, advisors, potential transactional partners, or other third parties bound by confidentiality obligations. This occurs in connection with the examination, negotiation, or finalization of a corporate transaction, such as our acquisition or merger with another company, or the sale, liquidation, or transfer of our assets, wholly or partially.

3. Aggregate, De-Identified Information: Your Personal Information might be utilized to generate aggregate or statistical data that does not directly reveal an individual’s identity. We may then share this information, such as anonymous and aggregated reports on user demographics and traffic patterns, with third parties. Importantly, this aggregated information does not qualify as Personal Information and does not disclose the identity of any specific individuals.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices

You may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can update your account information or opt-out of receiving marketing communications at any time. If you would like to: access, correct, amend or delete any personal information we have about you, please contact info@theomhome.com

8. Third-Party Services

For payment processing, we engage third-party services. At present, Stripe, Inc. and/or PayPal, Inc. are utilized to manage all payments conducted through the Service. These external entities manage any details related to payment cards and other information you furnish, following the guidelines outlined in their respective privacy policies. When you make payments through the Service, you grant us permission to furnish your payment card details to external sites. Additionally, we may disclose information to other third-party service providers assisting us in various capacities, including hosting, analytics, website management, information technology, and similar services.

9. Global Users

Our Service operates from the United States, with our servers and offices centrally located in the country. We do not assert that the Service is suitable or accessible for use beyond the borders of the United States. Access to the Service from countries or territories where such access is unlawful is strictly prohibited. If you access our website from the European Union (“EU”) or other regions governed by laws on data collection and usage, please be aware that you are consenting to the transfer of your Personal Information to the United States and its global processing. Consequently, your Personal Information may be disclosed to law enforcement agencies in the United States under court orders or other applicable laws. By furnishing your information to the website, you are granting consent to any transfer and processing in accordance with this Privacy Policy.

Users in the EU: If you are in the EU, you possess certain additional rights and protections under the law regarding the collection and processing of your personal data.

Legal Grounds for Processing: In the EU, we will collect and process your personal data:

1. To fulfill our obligations under our contract with you;
2. When we have a legitimate interest in collecting and processing your personal data to operate a successful commercial organization;
3. Upon your consent – please note that you can withdraw your consent at any time by contacting info@theomhome.com ; or
4. To comply with our legal or regulatory obligations.

10. Changes to this Privacy Policy

This Privacy Policy may undergo periodic updates. In the event of any modifications, we will inform you by updating the “Effective Date” at the top of this Privacy Policy. Should we implement changes that substantially alter the manner in which we utilize or disclose Personal Information obtained from you via the Service, we will provide you with the opportunity to consent to these changes before they are applied to your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@theomhome.com.